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Monday, December 4, 2023

Truecaller Launches AI ‘Assistant’ to Enhance Call-Screening Experience


New DelhiTruecaller, the leading caller identification app, has unveiled its latest innovation, an AI-powered ‘Assistant,’ available exclusively on Android devices. The Assistant, leveraging cutting-edge machine learning and cloud telephony technologies, aims to revolutionize call-screening by providing users with a customizable and interactive digital receptionist.

In a statement released by the company, Truecaller explained that the Assistant functions as a proactive call-screening solution, efficiently answering calls on the users’ behalf while helping them avoid unwanted or spam callers. Its lightning-fast response time and exceptional caller understanding add to its appeal, granting users valuable insights into the caller’s identity and purpose.

A remarkable feature of the Assistant is its real-time transcription capability, enabling users to witness live transcriptions of the callers’ words, facilitating informed decisions on whether to take over the call, gather more information with a simple tap, or identify and mark it as spam.

AI Assistant launched by Truecaller | Glintinsights Media
AI Assistant launched by Truecaller | Glintinsights Media

Rishit Jhunjhunwala, the Managing Director of Truecaller India, expressed his enthusiasm for this latest advancement, stating, “Until now, App would show you who’s calling, but now you can let AI Assistant have a conversation with the caller on your behalf. This is a very exciting next step for us in helping people avoid spam and fraud callers completely.”

Having successfully introduced the Assistant in the United States and Australia, Truecaller continues its global expansion by bringing this feature to Indian users. As part of a limited promotional deal, the Assistant is available for a 14-day free trial, after which users can opt for the Premium Assistant plan starting from just Rs 99 per month.

Company has not only focused on technological advancements but also on user preference, allowing individuals to select personalized assistants with various accents, intonations, and styles, be it professional, friendly, or courteous. The initial launch in India will support English, Hindi, and ‘Hinglish.’

Truecaller’s Assistant has received praise for its effectiveness in transforming call-screening into a seamless and hassle-free experience, safeguarding users from intrusive calls and potential scams. As the company continues to expand its market reach, it seeks to empower users with tools to stay in control of their communication channels.

With this groundbreaking innovation, Truecaller cements its position as a trailblazer in the caller identification app industry, setting a new standard for intelligent call management solutions. As Indian users eagerly embrace this new technology, Truecaller remains committed to further advancements and improvements to deliver unparalleled call-screening capabilities.


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